When you first install and run the app it will have you login using your cell phone number to receive a code. 

If we do not already have your cell phone saved in the My.Oakdale.Church database it will ask you to enter your email.

If that also does not work, please reach out to communications@oakdale.church for assistance.  

To submit any prayer request you can click the green "+" on the bottom right corner of the prayer page. Enter your prayer request, making sure you only include information you want available to the Oakdale Family, and if you want your request anonymous just check the box.

All prayer requests are reviewed, and prayed for, by the church staff before they are displayed on the feed. Please allow up to 24 hours for this to happen.

Follow the instructions above to submit a prayer request, make sure to only include information you want avialable to the whole Oakdale Family and then click the checkbox next to "make it anonymous". 

All prayer requests are reviewed, and prayed for, by the church staff before they are displayed on the feed. Please allow up to 24 hours for this to happen.

Slide the green circle to the right on the bar at the bottom of the requests. This will let the person know that you prayed for them.

Will it let anonymous people know I prayed for them? Yes it will.  

On the mobile app click the green circle with your initials on the upper left corner. This will take you to your profile page. You can edit your contact info or add your photo by clicking the pencil icon by your name.

Click the 3 line hamburger menu button at the top right corner of the app. Under Connect you can click on Directory Search. You can then search for Oakdale Family contact info.

Only people who are logged in and also in the directory are able to access the directory. People who are considered "active" by recently attending a small group/event/worship or are a recent giver.

Only active members of our congregation are able to view the church directory when they are logged into the app.

The default settings include: photo, name, cell phone and email.

Minor children are NOT included in the directory.

You can edit what information displays by clicking the 3 line hamburger menu at the top right corner of the app. You can choose to share more information or less information than the default above. You can change your settings two ways:

1. From the Directory Search click the 3 dots in the upper right corner. This will open your privacy settings. Toggle  Customize Privacy to edit what information you choose to display.
2. Under Manage select Settings, scroll down and select Privacy Settings.  Toggle  Customize Privacy to edit what information you choose to display.

Three great first steps to resolve most tech issues are:

• Refresh the page. 
• Double-check your internet connection.
• Try using a different web browser (See below).

Nine times out of ten, one of those steps will do the trick!

To “refresh” a web page simply means to load it again. On most other browsers there is an arrow at the top of the page that look similar to this: . On Google Chrome and Safari, in the menu bar, click “View” and then “Reload”.

No. You are not required to login if you just want to watch the service and view the live chat. You can always click the "x" when prompted to login. You would need to login if you wanted to participate in the live chat or request prayer.

Click these links and follow the accompanying directions to download Chrome, Firefox, or Opera.

Download Google Chrome

Download Microsoft Edge

Download Mozilla Firefox

Download Apple Safari

OR

You can verify that you have the latest version of your preferred browser using these links:  Chrome, Safari, Firefox  and Microsoft Edge (formerly Internet Explorer) and Opera.

If the video stops, refresh the page (see above). In some browsers, you may also need to click inside the video player to restart the video.

If we are experiencing technical issues with our livestream we will update you in the chat with what is going on.

Click at the top of the chat window—this will default the chat to the language you’re currently using in your messages. You’ll see a globe icon. Refresh if needed (see above).  For mobile users click the  hamburger icon on the left top corner and select your preferred language. 

If you receive the message below, first try refreshing the page (see above). If that doesn’t help, click “Watch in low quality” or ”Watch in high quality” under the video.

Exit out of the full screen video by clicking the X at the top left of the video screen. You need to select the Picture-in-Picture button on the video screen (see photo below). This will pop out the video on a smaller screen so you can watch and still access the chat.

The entire service including worship is available at vimeo.com/oakdalechurchlive. You can go here to watch the service on demand. 

Sunday messages are also posted, usually by Tuesday, on the church website - oakdale.church/message. You can sign up to receive a direct link to the message on our website sent to you my text message (usually Mondays at noon) by texting the word OAKDALE to the number 78716.